Delivery and Returns


Delivery
  • Choose how you would like your order sent ether standard via local postal service or with our VIP postage via courier service. Please ensure someone is at your address to receive the order if you don't have a standard size letter box.
  • During COVID-19 shipping times are extended.
  • We do not take responsibility for orders left outside the address.
  • During peak times (public holidays, promotions, Black Friday & Xmas) orders may take slightly longer to reach you.
  • We aim to dispatch all orders on the same day if your order is placed before 4pm Mon-Fri. Orders placed on a weekend will be dispatched on the following business day. 

Shipping Costs

• SPAIN 

Orders over 60€ – FREE SHIPPING

Orders under 60€ – Standard shipping: 2,95€    VIP shipping: 6.95€

Delivery time 2-4 business days

• EUROPEAN UNION

Orders over 60€ – FREE SHIPPING

Orders under 60€ – 4.95€   VIP shipping: 8.95€

Delivery time 5-7 business days

• REST OF THE WORLD

Orders over 70€ – FREE SHIPPING

Orders under 70€ – 9.95€    VIP shipping: 16.95€

Delivery time 6-10 business days

Returns

If you are not completely satisfied with your order, you can return it to us for a full refund or an exchange within 14 days, provided the goods are returned in perfect state and in original packaging.

Regrettably we do not accept returns or exchanges on any earrings due to hygiene reasons.

The return of you unsuitable product must be send via post we advise recorded or sign of mail at the customers cost. We do not take liability for lost items in the postal service. Once Borne has received your returned item your refund will be issued immediately and will return within 3-5 business days to the original payment method.

Please send items back to: Borne Design, Plaça Tetuan 20 4-3, Barcelona, 08010, Spain

If you have any queries regarding delivery and returns, please contact our customer service team info@borne-design.com